Please note all print-at-home and/or mobile-delivery tickets for this performance are on delayed delivery and will be available 7 days prior to the performance date. These tickets will be sent to the email attached to your order from Etix.com.

Sennheiser Mobile Connect is an application allowing you to utilize your phone as an assisted listening device. This will allow you to plug in headphones, or utilize your existing hear aids depending on their capability to hear the audio of the show in a much more personal way.

Utilizing MobileConnect:

1. Installation: 
   Install Sennheiser Mobile Connect from the App Store (Apple Devices) or from the Play Store (Android Devicess).
2. WiFi: 
   Connect to the GalaPro WiFi network. This WiFi network will only be visible in the theater itself.
3. Open App: 
   Open the MobileConnect App on your device.
4. Channel: 
   Select the 'Altria Theater Stage' channel. Note that this channel will show only once the performance has started.
5. Adjust: 
   Adjust the audio volume at the bottom of the screen and drag the circle in the middle at adjust the sound to what you desire

Assisted listening devices are available upon request from the Concierge Desk located in the Box Office Lobby on West Main Street. A valid driver’s license or photo ID will be requested as a deposit for the equipment. We offer two types of receivers, and stock enough of each type to meet ADA requirements according to the percentage of audience capacity. The receivers we distribute most often are the stethoset variety, which includes integrated earbud-style transducers, and are worn like a stethoscope.

We also offer pendant or necklace receivers, which come on their own lanyard and feature a 3.5mm (1/8") connector, which is the standard headphone connection found on smartphones, iPods, ADA ATM cash machines, etc. We can provide these pendant receivers with inductive neck loops, which allow compatibility with T-Coil hearing aids. These receivers are also compatible with cochlear implants featuring 3.5mm Direct Audio Input, personal headphones, or any other device that has a 3.5mm audio input.

Kulture City sensory bags containing special KCVIP badges, fidget toys, noise canceling headphones and other resources, are available for checkout (at no cost by leaving an ID) at our Concierge desk located in the Dominion Energy Center Box Office Lobby.

VIP1: LIVE FROM HOLLYWOOD FRONT ROW VIP PACKAGE

● One Reserved Ticket in the Front Row 

● Interactive experience with members of the DWTS Touring Cast

● Professional Photo Op with members of the DWTS Touring Cast 

● Custom VIP Laminate 

● Exclusive Autographed Tour Item

● Exclusive Dancing with the Stars VIP Gift Item 

● Pre-show Merchandise Shopping Opportunity 

● On-site VIP Host and Ticket Pick-up 

VIP2: MIRRORBALL DREAMIN’ VIP PACKAGE 

● One Reserved Ticket in Rows 2 through 10 

● Interactive experience with members of the DWTS Touring Cast

● Professional Photo Op with members of the DWTS Touring Cast 

● Custom VIP Laminate 

● Exclusive Dancing with the Stars VIP Gift Item 

● Pre-show Merchandise Shopping Opportunity 

● On-site VIP Host and Ticket Pick-up 

VIP3: JUDGES’ CHOICE VIP PACKAGE 

● One reserved ticket in rows 8 through 15

● Interactive experience with members of the DWTS Touring Cast

● Professional Photo Op with members of the DWTS Touring Cast 

● Custom VIP Laminate 

● Exclusive Dancing with the Stars Gift Item 

● Pre-show Merchandise Shopping Opportunity 

● On-site VIP Host and Ticket Pick-up

VIP4: GLITZ & GLAM VIP PACKAGE 

● One Reserved Ticket in Rows 10 through 20

● Exclusive Dancing with the Stars VIP Gift Item 

● On-site VIP Host and Ticket Pick-up

*Please note there is no Interactive Experience or Photo Opportunity included in the Glitz & Glam VIP Package

Approximately one (1) week prior to your show date you will be contacted via email by VIP@DWTSTOUR.COM, the Director of VIP Programs for the tour, with details about your package elements. Package elements are NON-REFUNDABLE and NON-TRANSFERABLE. NO REFUNDS will be given under any circumstances. NO NAME CHANGES will be permitted. Package ticket locations may be side sections and will vary by venue. Exclusive merchandise is available for pick up on the night of show, a valid ID of the original purchaser is required. Merchandise is not needed for entry to the show. Collectible laminate is commemorative only and does not gain or authorize access into the venue or backstage areas. For questions related to your package elements please email vip@dwtstour.com. This offer is not valid if this ticket was purchased via fan-to-fan resale. If you have questions regarding your purchase contact the VIP provider. *cast subject to change*