Authorized Ticket Seller

The Altria Theater Box Office – by phone or online at – and are the only official retail ticket outlets for all performances at the Altria Theater.

Ticket buyers who purchase tickets from a ticket broker or any third party should be aware that the Altria Theater is unable to reprint, replace, or exchange lost or stolen tickets and is unable to contact patrons with information regarding time changes or other pertinent updates regarding the performance. Additionally, we reserve the right to revoke tickets sold by a broker or unauthorized third party. Revoked tickets are not valid for admission and are non-refundable.

To guarantee you are purchasing tickets from a legitimate and official source:

  • Go to or
  • Call us at (800) 514-3849 or, for ADA purchases only, call (804) 592-3368
  • Visit the Altria Theater Box Office, located at 6 N. Laurel Street